Onboarding
Thank you for choosing Solucient as your security provider!
Welcome to Solucient!
Please refer to the following resources if you need to contact us. We look forward to a long and successful partnership in securing your facility.
Installation
Our install team will contact you to finalize and confirm your date of installation. You may also be contacted for relevant questions or information necessary to our installation team. If you have questions or concerns regarding your scheduled date or install, please reach out to our installation team directly.
1-800-589-2600 EXT. 3
install@solucientsecurity.com
System Programming & Setup
Our install team will contact you to finalize and confirm your date of installation. You may also be contacted for relevant questions or information necessary to our installation team. If you have questions or concerns regarding your scheduled date or install, please reach out to our installation team directly.
1-800-589-2600 EXT. 6
data@solucientsecurity.com
Monitoring & Service
Following completion of your install, monitoring begins immediately. We offer 24/7 customer service support with our live operators. If you have any questions, or need service, please reach out to our operators.
1-800-589-2600 EXT. 0
centralstation@solucientsecurity.com
When calling: You will be asked to provide your PIN referenced on your User List to ensure you are authorized to make changes.
When emailing: Please reference your Account Name and Account Number in the subject line. We will verify the email with the User List to ensure you are authorized to make changes. You will receive an email confirmation when your request has been processed.
Payments, Invoices, & Billing
1-800-589-2600 EXT. 4
accounting@solucientsecurity.com
New Locations & Business, Upgrades, & Referrals
1-800-589-2600 EXT. 2
sales@solucientsecurity.com
